Questions we think you might like answers to

Our package is a comprehensive digital solution designed for brands looking to elevate their online presence and customer experience. It includes brand identity design, Webflow development, UX/UI optimization, SEO implementation, and ongoing refinements to ensure your digital platform is high-converting, visually stunning, and effortless to manage. Every website we build is tailored to reflect your unique brand essence while providing a seamless booking experience for your customers.

Our package is designed for luxury hotels, high-end restaurants and premium hospitality brands that want to stand out in a competitive digital landscape. Whether you're a boutique hotel looking for a refined online presence, a Michelin-starred restaurant aiming for a seamless guest experience, or a luxury resort seeking to increase direct bookings, Pulsenova provides the expertise, tools, and strategy to transform your brand’s digital identity.

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Pulsenova is a one-man agency, ran by Jo, the founder. Pulsenova does not employ other designers, or outsource work to any other entity. You'll work directly with me through the entirety of your experience.

At Pulsenova, speed meets precision. We work efficiently to ensure that your designs are delivered as quickly as possible without compromising on quality. Simpler requests are completed within a few days, while more complex projects, such as full website development, may take a little longer. Regardless of the scope, we keep you informed at every stage so you always know what to expect

Our subscription plan covers everything you need for a high-end, conversion-driven digital presence. From brand identity to Webflow development, we handle it all. Everything you need, all in one seamless package—so you can focus on your business while we handle your digital ressources.

Absolutely. Pulsenova does not cover the following design work: 3D modeling, animated graphics (GIFS, etc.), complex packaging.

With one seamless subscription, we eliminate the guesswork. No more juggling multiple agencies, struggling with disconnected tools, or dealing with outdated systems. We handle everything from brand identity and UX/UI design to Webflow development and performance optimization, so you can focus on what matters—growing your brand and delivering an exceptional customer experience.

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Once you subscribe, we’ll set up your custom Trello board where all your design and development requests will be managed. This process is quick and seamless, usually taking less than an hour. From the moment you’re added, you’ll have full visibility into the workflow, allowing you to submit, track, and review tasks effortlessly. Our structured system ensures that you’re always in the loop, and we provide guidance on how to make the most of the platform for a smooth collaboration.

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That's fine. You can pause your subscription when finished and return when you have additional design needs. There's no need to let the remainder of your subscription go to waste.

Larger requests are broken down on Pulsenova’s end. This applies to full-scale website development, complex UX/UI projects, branding overhauls, and high-end Webflow builds. You should expect to receive a reasonable amount of progress every 24-48 hours, ensuring steady momentum until the entire request is completed.

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Yes! We don’t just build your website—we empower your team to manage it. We create custom training videos and guides using Screen-Studio, tailored specifically to your website’s structure, so your team can easily update content, add new pages, and manage your Webflow CMS with confidence.

We offer unlimited revisions to ensure the final result perfectly aligns with your vision. Our process includes close collaboration, so you’ll always have opportunities to provide feedback through Markup.io and Trello. We refine and adjust the design until you're completely satisfied with the outcome.

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If you need help, you can reach out directly to Jo via email or through the Trello board. We’re here to assist with any questions, feedback, or issues you might encounter.

Canceling your subscription is simple and hassle-free. If you no longer need ongoing design and development support, you can cancel anytime before your next billing cycle. Just reach out to us via email or through your Trello board, and we’ll process the cancellation immediately. You’ll still have access to any remaining days in your current billing cycle, ensuring you get the most out of your subscription. There are no hidden fees or long-term commitments—just flexibility tailored to your needs.

Yes! We stand by our work and want you to feel confident in your investment. That’s why we offer a "Try it for a Week" guarantee. If you’re not loving it after a week, you can request a refund and get 75% of your payment back—no questions asked. We believe in our process, but we also believe in making sure it’s the right fit for you.

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Yes, you can switch between quarterly and yearly billing options at any time through your account settings in the dashboard. If you decide to upgrade to the lifetime plan, the price will reflect the current offering at the time of your upgrade.

If you need to take a break, you can pause your subscription at any time, and your remaining days will be saved for future use. Just let us know through your Trello board, and we’ll ensure that your subscription is held until you’re ready to resume.

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